FAQ
Where to find your affiliate codes in Shopify
What does 'turning customers into affiliates' mean?
A commission status is "Pending enabled payout methods." What does this mean?
A commission status is "Pending custom delay." What does this mean?
A commission status is "pending affiliate input." What does this mean?
What discount value do you recommend to set for referred customers?
How can I edit an affiliate's discount code after it has been generated?
When should I reject a payout?
How to generate discount links for your affiliates
Why is Social Snowball more effective than other affiliate apps?
Can I still acquire affiliates through a traditional sign-up form?
What is an affiliate order?
What commission rate do you recommend I set for affiliates?
I installed the app, and the thank you page feature isn't showing. What should I do?
Is Social Snowball the right affiliate marketing platform for me?
How do affiliates get access to their dashboard?
An affiliate hasn't input their payout credentials yet- what should I do?
How do I contact one of my affiliates?
Can I customize Social Snowball's out-of-the-box emails?
Banning an affiliate vs deleting an affiliate - what's the difference?
How to create additional discount codes for affiliates