FAQ

How to import existing customers from Shopify into your affiliate program?

Importing affiliates from Shopify

Written by Austin Conner
Updated over a week ago

How to include discounts with tracking links?

Written by Jancy
Updated over a week ago

How does pricing work?

Written by Noah Tucker
Updated over a week ago

How can I customize the thank you page feature?

Written by Noah Tucker
Updated over a week ago

How to generate a tracking link for your affiliates instead of a discount code?

Written by Jancy
Updated over a week ago

Why is Social Snowball more effective than other affiliate apps?

Written by Noah Tucker
Updated over a week ago

Can I still acquire affiliates through a traditional sign-up form?

Written by Noah Tucker
Updated over a week ago

What is an affiliate order?

Written by Noah Tucker
Updated over a week ago

What commission rate do you recommend I set for affiliates?

Written by Noah Tucker
Updated over a week ago

What if one of my affiliate’s discount codes leaks on a coupon site?

Written by Noah Tucker
Updated over a week ago

I installed the app and the thank you page feature isn't showing. What should I do?

Written by Noah Tucker
Updated over a week ago

Is Social Snowball the right affiliate marketing platform for me?

Written by Noah Tucker
Updated over a week ago

How can I onboard an affiliate without them making a purchase on my store?

Written by Noah Tucker
Updated over a week ago

How do affiliates get access to their dashboard and input their payout info?

Written by Noah Tucker
Updated this week

What currencies does Social Snowball support?

Written by Noah Tucker
Updated over a week ago

An affiliate hasn't input their payout credentials yet- what should I do?

Written by Noah Tucker
Updated over a week ago

How do I contact one of my affiliates?

Written by Noah Tucker
Updated over a week ago