FAQ

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22 articles in this collection
Written by Noah Tucker, Jancy, and Austin Conner

A commission status is "Pending enabled payout methods." What does this mean?

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Written by Noah Tucker
Updated over a week ago

A commission status is "Pending order fulfillment." What does this mean?

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Written by Noah Tucker
Updated over a week ago

A commission status is "pending affiliate input." What does this mean?

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Written by Noah Tucker
Updated over a week ago

What discount value do you recommend to set for referred customers?

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Written by Noah Tucker
Updated over a week ago

How can I edit an affiliate's discount code after its been generated?

How to change an affiliate's discount code or tracking link
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Written by Austin Conner
Updated this week

When should I reject a payout?

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Written by Noah Tucker
Updated over a week ago

How to include discounts with tracking links?

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Written by Jancy
Updated over a week ago

How does pricing work?

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Written by Noah Tucker
Updated over a week ago

How can I customize the thank you page feature?

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Written by Noah Tucker
Updated over a week ago

How to generate a tracking link for your affiliates instead of a discount code?

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Written by Jancy
Updated over a week ago

Why is Social Snowball more effective than other affiliate apps?

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Written by Noah Tucker
Updated over a week ago

Can I still acquire affiliates through a traditional sign-up form?

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Written by Noah Tucker
Updated over a week ago

What is an affiliate order?

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Written by Noah Tucker
Updated over a week ago

What commission rate do you recommend I set for affiliates?

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Written by Noah Tucker
Updated over a week ago

What if one of my affiliate’s discount codes leaks on a coupon site?

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Written by Noah Tucker
Updated over a week ago

I installed the app and the thank you page feature isn't showing. What should I do?

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Written by Noah Tucker
Updated over a week ago

Is Social Snowball the right affiliate marketing platform for me?

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Written by Noah Tucker
Updated over a week ago

How can I onboard an affiliate without them making a purchase on my store?

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Written by Noah Tucker
Updated over a week ago

How do affiliates get access to their dashboard and input their payout info?

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Written by Noah Tucker
Updated over a week ago

What currencies does Social Snowball support?

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Written by Noah Tucker
Updated over a week ago

An affiliate hasn't input their payout credentials yet- what should I do?

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Written by Noah Tucker
Updated over a week ago

How do I contact one of my affiliates?

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Written by Noah Tucker
Updated over a week ago