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Protecting against fraud
Protecting against fraud
Noah Tucker avatar
Written by Noah Tucker
Updated over a week ago

Social Snowball provides the following features to protect against fraud:

Affiliates will not be rewarded for referring themselves.

If an affiliate tries to make a purchase using their own tracking code, Social Snowball will not count that as an affiliate order, meaning no commission will be created for the sale. We track this using the customer's email and Shopify customer ID.

Commission maturation periods

Social Snowball's commission filter feature lets you set a maturation period for a payout after a referral transaction occurs. During the duration of the maturation period, you won't be able to send the payout, and its status will be "pending". As soon as the maturation period ends, the payout will be marked as "ready" and will be ready to be sent. Learn more here.

Ban Affiliate accounts

If you suspect an affiliate is committing fraud, you reserve the right to ban their affiliate account. You can do this by clicking on the affiliate's name in the Affiliates tab and then clicking the Ban button.

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