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Protecting against fraud
Protecting against fraud
Noah Tucker avatar
Written by Noah Tucker
Updated over a week ago

Social Snowball provides the following features to protect against fraud:

Affiliates will not be rewarded for referring themselves.

If an affiliate tries to make a purchase using their own tracking code, Social Snowball will not count that as an affiliate order, meaning no commission will be created for the sale. We track this using the customer's email and Shopify customer ID.

New: Leaked code center.

This feature can detect whenever an affiliate code leaks to a coupon site or coupon browser extension and notify you in your dashboard. From there, you can take action on the leaked code (change the code, notify the affiliate, ban the affiliate, etc.) Learn more about this feature here.

Commission maturation periods

Social Snowball's commission filter (formerly "advanced fraud protection") feature lets you set a maturation period for a payout after a referral transaction occurs. During the duration of the maturation period, you won't be able to send the payout, and it's status will be "pending". As soon as the maturation period ends, the payout will be marked as ready and will be ready to be sent. Learn more here.

Ban Affiliate accounts

If you suspect an affiliate is committing fraud, you reserve the right to ban their affiliate account. You can do this by clicking on the affiliate's name in the Payouts tab, and then clicking the "ban account" button.

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