Creating a One-Time Payment
You can create a payment from multiple places in the platform:
1. From the Affiliate Profile
Go to an affiliate’s profile
Click Create Payment
Enter the amount
Select a payout method
Click Send Payment
2. From the Unpaid Tab
Navigate to the Payouts> Unpaid tab
Click Create Payment
Select the affiliate
Enter payment amount and method
Send Payment
Reporting & Analytics
One-time payments are reflected across the platform:
Reports Table
Separate One-Time Payments column
Sortable and exportable
Affiliate Profile
Breakdown of total earnings, including one-time payments
Analytics
Dedicated One-Time Payments metric with graphs
Important Notes
Only one affiliate can be paid per one-time payment
Failed payments are tracked separately to help prevent duplicate payouts
Ignored payments are considered resolved, but are not paid out
Handling Failed Payments
If a one-time payment fails, the platform helps you quickly identify and resolve it.
Failure Notifications
A banner will appear if there are failed payments
Click View Failures to investigate
Understanding Failure Reasons
Click into a payment to view issue details
Actions You Can Take
For each failed payment, you have two options:
1) Retry
Sends the payment back to processing
Useful after fixing the issue
2) Ignore
Marks the failure as resolved
Removes notifications
Payment will not be sent
Resolving Failures
Once all failed payments are either retried or ignored, the banner notification disappears
You can still view resolved (ignored) failures by clearing filters