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Social Snowball Sub-Processors Page

Our Sub-processors are listed below, with a description of the service.

Written by Noah Tucker

Social Snowball is a Dotdigital company. Data may be transferred to Dotdigital entities for the purposes of providing the Social Snowball services. These entities include:

  • Dotdigital EMEA Ltd

  • Dotdigital Inc

  • Dotdigital APAC Pty Ltd

  • Dotdigital B.V

  • Dotdigital Development SA Pty Ltd

  • Dotdigital SG Pte, Ltd

  • Dotdigital Poland sp. z o. o

  • Dotdigital Japan Limited

We engage with external sub-processors for the purposes of platform hosting, network management, security, internet and network services, data back-ups, and third-party integrations. These are:

Number

Name

Description of service

1

Microsoft Azure

Hosting Provider for the Social Snowball service, including storage of customer data. Azure conforms to many international and industry-specific compliancestandards. More information can be found on Azure’s Trust Center.

2

Google Cloud Platform

Hosting Provider for the Social Snowball service, including storage of customer data. Google conforms to many international and industry-specific compliance standards. More information can be found on Google Cloud Platform’s Security page.

3

AWS

Hosting Provider for the Social Snowball service, including storage of customer data. AWS conforms to many international and industry-specific compliance standards. More information can be found on AWS’s Compliance page

4

Elasticsearch Ltd

Used in the processing and storing of system logs,

which may in some cases include personal information. Compliance information can be found on the Elastic Trust Center

5

Tray.ai

Operator of “middleware” for certain third-party

integrations offered by Social Snowball and Dotdigital.

July 2025

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