You can now send Social Snowball's affiliate emails from your own sender domain. This is highly recommended to ensure higher deliverability and build trust with your ambassadors. This guide covers integrating your email domain to send out Social Snowball emails from your own sender email address.
Navigate to the Integrations tab of your dashboard and click Connect in the Connect Your Email tile.
Input the domain you will use to send emails. This domain typically matches your brand's website and the email addresses you use when messaging customers (e.g., brandwebsite.com or ambassadors.brandwebsite.com). Then click Next.
Add a new record in your DNS zone file for each type, copying and pasting the name and value into each corresponding record. Different DNS providers have different methods for adding DNS records. Log in to your DNS provider account and configure this in DNS Settings.
Help articles for adding DNS records:
DNS records typically update within minutes but can take a few hours to propagate fully. Click Verify to check the status or return later to check again.
Once you successfully add the DNS records and verify, the status should become Active. Click Next.
Now, add the Sending email. For example, if you want to send emails from [email protected], type "affiliates" in the Sending email text box. Once you've done this, click Finish.
You will see the Connected status in the Connect Your Email tile in the Integrations tab.
Note
If your email domain is not fully connected, you will see warnings in key areas such as Bulk CSV Import and the Customize > Emails page.
Clicking on the warning banner will take you directly to the integration page, where a setup modal will open automatically.
Once your email domain is connected and verified, the 1,000-row limit on Bulk Import is removed.
If you have any questions, reach out for support via live chat.